Frequently Asked Questions (Page 2)

How can agents clear goods at different ports around the country?
Because many of the UK Ports use the same computer system, a clearing agent no longer has to be located near the port of entry, to clear at a particular port. Not all clearing agents have the facility to clear at all the ports. so, once you know which port yours goods are arriving at, you can select the agent that's right for you... remember: The cheapest is not always the best. Make sure the agent you choose explains clearly what you need to do to Customs clear your goods, incorrect declarations to UK Customs could cost you in time and money!


 When do I contact a clearing agent to arrange Customs clearance?
We recommend that you advise your clearing agent as soon as your goods are in transit, if not before. However, your goods can only be entered to Customs once it has been manifested onto the UK port's computer system. This is usually done only a couple of days prior to arriving at the UK Port.

Do I need to be VAT registered to import goods into the UK?
No, you do not need to be VAT registered, but if your goods are for commercial use then you will need to compete form C220A (see EORI section below).
If you are VAT registered you may still need to switch your VAT number on for importing, this is done using form C220 (see EORI section below).

If the goods are for personal use then the goods will be declared as 'Private' (PR) on the customs form. .

I have been advised that need an EORI number... how do I get one?
Full details can be obtained from HM Revenue & Customs. Either call (T) 0845 010 9000 or visit: www.hmrc.gov.uk for more details. Click here for C220 and C220A forms.

How do I apply for a VAT number?
Full details can be obtained from HM Revenue & Customs. Either call (T) 0845 010 9000 or visit: www.hmrc.gov.uk for more details.
    Click here for Information on registering for VAT
    Click here to apply online for VAT registration

What happens once the entry (C88 / C21) has been submitted?
A confirmation print is generated (E2 - Entry acceptance Advice), from the Customs computer system (CHIEF). On the E2, the following information is displayed: - A routing will be issued, to determine immediate clearance or not. - The calculated Duty and VAT amounts (incl. the exchange rate used).

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ALL ENQUIRIES  T: 01634 731632 E:imports@osborncustoms.com
FAX T: 01634 731635